When you have had a terrific day at work, what happened? What sparked joy for you? Did you solve a problem, delight a customer, help a co-worker, launch a new initiative, or finally succeed in your evil plan for global world domination? (Hey, we don’t judge.) What sparked joy for you?

Almost everyone I know is really, really busy. It's hard to find time to think, so tasks that can be done without much thinking end up getting most of our attention. Things that require deep thought, like hiring, just slow us down. So we set them aside for later, saying "I need to think about that some more."