Most employers think that a stack of policies, codified into an employee handbook, will reduce their legal risk and make the messy business of managing people easier. But what if the reverse was true? What if the whole drive to make rules was just a counterproductive game of “Policy Whack-a-Mole” that only applied to a tiny fraction of your worst employees?

Heather Bussing is an employment attorney who has practiced employment and business law for over 25 years. She is the Editorial Advisory Board editor at HR Examiner and advises companies on personnel policies and how to navigate employment discipline and termination issues. So when Heather says you should trash your policy manual, she gets my attention.

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